Helen owns A&M, and she is such a pleasure to work with. She had creative ideas to fix my problem items, and truly wanted to help me feel satisfied and pleased with my clothes instead of trying to add on unnecessary charges. She'll discuss with you at length instead of rushing through your issue. She keeps working hard and makes tweaks until she gets it perfect, even if it takes time and is more difficult for her. I'm so happy with my end results! Do not hesitate to ask for her - she'll go the extra mile and you won't regret it!