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| - Worst experience at this restaurant today. We called at 5 p.m. and ordered a sushi tray for 7 p.m., a two hour period which you would think would allow sufficient time to prepare a relatively small tray. Apparently not. It would have been fine if the tray was maybe 15 mins, maybe even half an hour late; we all know that it's a busy night. However, after an hourlong wait, we asked again about our order and was told that it hadn't even been started, which is just plain ridiculous. Throughout that hour, we had asked several times about the order too and received a quick brushoff every time. We simply sat there for an hour with no idea when, or if, our dinner would ever come. Finally, we couldn't put up with this unprofessional service any longer and left empty handed. We didn't receive any acknowledgement or compensation for this complete waste of time.
We've been fairly regular customers, but I don't think we will ever return. Simply put, terrible uncourteous service that verges on the point of irresponsible. Making your customers wait an hour is simply unacceptable. I hope they realize the immense frustration and disrespect that we experienced. This is no way to run a business. One star.
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