I was visiting Charlotte this October for a conference and decided to check this place out. I had an all-over color and hair cut. It took a little over three hours but turned out great! My stylist was one of the newest but the instructor was available to oversee all the critical moments. Overall, it you know what you want and keep it simple this is a fine low cost option. The entrance to the salon is on the backside of the building facing the parking garage, an easy walk from the Lynx Bland Street station. Weekends are super busy so either plan ahead or go during the week.