Gen is a really cool, newer trendy Korean BBQ place. It has a pretty good vibe inside.
It has a wide selection of food especially compared to Korean BBQ places in Chinatown. They have a really good Gen signature steak, Garlic Chicken, and my favorite was the beef Bulgogi. If you're feeling the appetizers, the fried squid legs & Special Korean Fried Chicken was amazing! The Gyoza was just okay. They change out your grills when it gets too charred so that's really nice.
We've been here twice now. We recently came right after Valentine's Day after they opened & they were pretty steady. Our waitress Alodia had a full section but she was very personable & friendly! They were out of rice for 45 min which I could see a lot of tables getting frustrated (we didn't really mind) but she made sure to keep on top of everything to try & compensate for the kitchen/management's lack of preparedness opening up that day. She compensated for it very well & made the experience great despite the little hiccup of no rice for awhile.
After a decent first experience & wonderful second one, we def will be returning!
Ps: payment at the end is really convenient as well.