I have always gotten such great customer service with Kevin Lum at Allstate. I walked into the office to make sure I had windshield insurance because I had a large crack in the windshield if my car. Kevin Lum greeted me and made it a priority to ensure I was taken care of. I was able to have my windshield repaired that same day! Everytime I have had any questions at all, Kevin has gotten back to us right away and always makes us feel welcomed at his office even if we just stop in without any appointment. I recommend Kevin Lum to anyone looking for great rates on insurance and great customer service to back it up.