Absolutely perfect weekend retreat during our road- trip/move from CO to CA! Purchased the Joya Journey spa/stay package and added on an additional night in our guest room with a spectacular view of Camel Back mountain from our balcony. During the reservation process, I casually mentioned to Portia (reservations concierge) that my husband and I were celebrating our birthdays and also our move back to our home state of California. I did not think anything of it but thought if it may help us get a slight room upgrade or something it would be a fun surprise. From the minute we arrived to the minute we left we felt like we had received the royal treatment- everyone on site seemed to know it was 'our birthdays!' and were so excited we were celebrating at the resort. In fact, upon walking into our room we thought they had secretly upgraded us to a suite because everything was so beautiful- but even the basic guest rooms are top-notch. The grounds, amenities, food, and service was outstanding. The entire front desk staff, spa receptionists and technicians, and chefs/wait staff went above and beyond our expectations and truly made our experience here unforgettable. We hope to visit again soon!!