i have been with Farmers and with this agency for easily 5 years. Allison is my agent and the absolute best! i have come to know a little about her personally and her as well with my family. i do love that. it makes the world of insurance seem not so cold. she has always done her best to help us, get the best coverage and stay within our budget. im def with Farmers because of Allison. if shopping around be sure to make this agency one of your picks, if not THE Pick!