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| - Excellent auto service. The crew at Dutch's not only does solid work, and fair prices--they also discuss no-pressure options with you and provide you with honest advice plus training for your auto. As an example, the tie rod outers on my vehicle were approaching the need to replace them, but I also needed to buy new tires. I wanted to split the purchases over two months due to budget. There was a great tire sale coming up at Farm & Fleet, and I spoke with them that I wanted to take advantage of that. They understood, and cautioned me that there would be pressure to also do a tire alignment at that time, but since I knew I wanted to replace the tie rods in another month or so, I should wait and save the cost to do it after the tie rods are replaced, because that's when an alignment must be done. At Farm & Fleet, the tires were cheap, but I got a scare-tactic sales approach telling me that my tire warranty would be voided if I didn't replace my tie rod inners & outers right away and get an alignment done. Because Dutch's had prepared me to know more about my vehicle, I was able to ask them better questions and find out that only the outers were worn, and just to the point of recommending replacement soon, though it wasn't an immediate problem after all, and the tire warranty would only be an issue if I ran for quite awhlie with worn out tie rods, not a month with my limited driving. Big thanks to Dutch's, to whom I'm taking my car for the tie rods and all future service in Madison. I look forward to taking one of their car-care classes!
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