They say no service fee if they do the repair. What they failed to mention is what the fee would be if they could not repair. 5 minutes or less the guy came in and said he couldn't repair our fridge. The service fee was 69 dollars!! That is insane! He did nothing but show up and collect 69 bucks! I am disgusted by this way of business. He surly could of cut us a break since he was only here for 5 minutes. Wouldn't do that. I mean, I get you came out, but 69 bucks! And then to say that you are the cheapest! What a racket! Will never ever call these guys, it would of been cheaper to have gone and bought a used fridge. I have had many professionals out to my home for varies reasons and they all have been like, no leak here, no charge. Anyway, just sharing, there are some good people that will wave a service charge, but these guys aren't one of them.