Absolutely would recommend this company. We had noticed our AC was blowing warmer than usual and taking a really long time to cool the house in March. Got Sorensen out within a day or two and he came out and looked everything over and explained everything as he went. Found out we had a hole in the coil that was leaking coolant (he found out we had NO coolant left). He gave us several options: fix it now, do a quick fix and see if it works, or patch. He explained the pros and cons of each option and the approximate cost of each option. We opted to do a quick fix and find the money to replace the coil in a few months. The manufacturer (which our contractor chose, and had nothing to do with Sorensen) was really difficult to deal with and kept delaying but Sorensen kept me in the loop and let me know as soon as it was in. Even with a major issue from the initial installation (again, our contractor's issue!!!), he was extremely friendly and efficient. This company definitely knows their field, and it was great to get a better understanding of how our AC works and what could go wrong. It is so difficult to find a good company you can trust, especially in the middle of summer here in Phoenix, but this company totally fits the bill. I will absolutely be using them in the future and I highly recommend them to anyone looking!