An absolute incompetent nightmare. Michael luculano is a lying thief. Check him out on rip off report. He took zero responsibility for anything, blamed everything on everyone else. He's got some great reviews on rip off report as well. Fake names, rip off scams. I would never ever recommend them. The owner was CC'd on every email. Never got a single phone call or email back to straighten out the problems. These people do not care about anyone but themselves. Debie was the only one who seemed to care, but she couldn't do anything to really help. But she tried! I have bought many many of houses and I have never seen the complete morons they are. Oh and don't forget citadel home loans. Stay far far away, useless!!!!!