First off-Let me start with the fact that I love Trop smoothie as a whole. I have never had anything subpar before. Yesterday I hadn't had a chance to eat lunch, and was starving by 2:30 pm. This was the closest location from where I was at for work. I ordered a Health nut smoothie. The taste was delicious, until I started getting what seemed to be wirey bristles in every other sip. I don't know if something was cleaned with a wire brush, or what the foreign material was, but I threw out a $5.40 smoothie. I was SO disappointed. I considered calling the store, but it seems like a bunch of college/high school aged kids were running it when I went. They definitely need to step up their game!