If I could give them one star, I would. The sales person came across very positive when selling their moving service, but when the day came they left us high and dry. First, after confirming one day with us they called and gave us less than four hours to move the day up. Then, they were a no show for that rescheduled time. I got one call from the driver then had to call him back when he didn't keep me updated. I tried Dispatch and got a "office closed" message. Even left a message and texted them twice - no response AT ALL until the next day when I called them again. Honestly, I truly believe their driver simply didn't want the move, whether it was too small, too many stairs, whatever. Got that distinct impression. Regardless, we were left with no mover and had international airline tickets that couldn't be changed so had to find another way to move our items. I will NEVER try Champion Movers again, and don't recommend them AT ALL.