Walking into Hero reminds me of many oldie burger places in the US. Clean, white tiles. The only thing that's missing is a jukebox, but the Coke machine looks like one so it's almost perfect.
The burgers here are not that bad. I actually like them better than the burgers at Big Smoke Burger. The only thing is that there are too many options. Their menu lists out every single condiment, every single topping, etc. They have some pre-defined burgers, but they're not advertised anywhere except for the screens by the cashiers and the contents of the screen keep changing before I've had a chance to read it all.
So far, I have tried their Blue Moon burger (not advertised anywhere except for the screen by the cashier), which has yummy blue cheese and mushrooms, and the Salmon Supreme, which although I thought was tasty, I also thought it was over-priced.
The service here is very slow. They could use a few more cashiers and cooks given that the intersection is extremely busy.