I've had a great experience with this pediatric facility.I've called to make an appointment twice already, and they are able to get me same day. As most parents would understand this is a huge plus! I don't know if I've been lucky or they're just that highly accommodating. The wait isn't awful, the PA my 3 year old has seen is very nice and answers all your question without rushing you out the door. I'm very pleased so far.