The food alone would get 5 stars but lowered it to three because of their staff and takeout service. The staff, who all appear to be no older than 19, don't know the menu. I ordered their chefs poke bowl after confirming it is the regular mermaid bowl with extra toppings and was disappointed to find unseasoned salmon in place of the flavorful tuna that's on the regular mermaid bowl - nothing special extra. Their manager didn't attempt to rectify the situation.
Lastly, their take out service is horrible. Last time I ordered food at 5:10 and was told it would be done in 10-15 minutes. I get there at 5:30 and my food wasn't done until 5:55 - The food is usually* good but I'm not sure I can justify wasting that long again for hit or miss food again.