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| - I've been to the Pickering location a number of times (and just wrote a review on it) but I came to the Ajax location about a month ago expecting a similarly good experience and ended up a bit disappointed.
This location is a fraction of the size of the Pickering location; there's probably about 10 tables in the entire place. The upside of this is that your food tends to come out at a good pace. However, it seems the servers in this particular location haven't quite grasped good service, and considering how small the restaurant is, it shouldn't be that difficult.
We always get the AYCE at Makimono, I have no idea why you wouldn't because its quite good value for your money. I was generally disappointed with the rolls at this location; haphazardly put together, not very tight and some rolls were a completely different size than at the other location! Some weren't even made the same! We can usually pound back about 12 spicy butterfish rolls but here, they were significantly larger and we had a very difficult time finishing them. I don't know if they get their fish from the same supplier but it just wasn't up to snuff. The sashimi was good, but some of the ingredients in the rolls just weren't as fresh and didn't taste as bright.
Again, the service left something to be desired and service is very important to me. Our server seemed to not care if we wanted to order more and while there were like three servers covering the whole restaurant, they seemed rather detached and working on autopilot. I noticed people walking in and the staff would tell them to sit wherever and then no one would approach the table. One table had to get up 5 minutes afterwards and ask for menus - the place is so small, they could have simply called it across the restaurant but you shouldn't have to do that regardless.
Overall, while there's not a hell of a lot of difference between the locations, I'd travel the extra 15 minutes to the Pickering location to eat there rather than coming to this location. Better quality rolls, faster service and better (albeit not much better) service.
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