The staff seemed really stressed out and not partcilarly warm. We had a 8 person group. However, it took a little while to order. When I asked for rye bread with my burger, I was informed that the options were buns. Then that they did not have rye bread, so I asked for wheat instead. Two of us ordered burgers and weren't asked how we like it. The order took forever and drinks were slowly refilled. Once the orders came we learned that one person couldn't get their full order because they were out of the pancake bites, one person didn't get their seasoned fries (only regular), one person didn't get their pancales for another half hour and it came with no butter. Water wasn't refilled. It was just a mess all around.