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| - I realize most people only write a review when something goes awry or they are looking to complain...unfortunately, this is one of those times. My family and I went to Game Seven Grill on the evening before Superbowl 49, at around 7:15pm. While we waited for a table, I used the restroom. It was a mess, lacking in toilet paper and with mounds of wet paper on the floor. As I returned to the hostess podium, I saw another female patron tell the manager about the condition of the bathroom, so I did not. At that point, we were seated, at approximately seven thirty. As with Dwayne O.'s review, we were seated in the back area of the restaurant, in the new girl's section. Our server, was quick to greet us and take our order. We were seated ten feet from the bar, so we guessed that our order of three sodas would not take long....we were wrong. At 7:49 we received our drinks, nearly twenty minutes after we had been waiting. Two bartenders were just standing behind the bar, but seemed unconcerned that we were sitting ten feet away with no drinks, no silverware and no food. We did also notice at least five bussers who walked around with bus tubs cleaning tables and removing plates from other patrons. When our server brought our drinks, she explained it was her first day (!) and said that someone was supposed to help her out with dropping off the drinks, but they "sent a lot of people home." On a Saturday night. At 7:30pm. With the Superbowl in town and hundreds of thousands of people milling around outside...Yeah, sure. As we waited for our food, we noted a couple who sat at one of the tables beside us and then move to the bar. They received their food before we did, as did the other two tables around us. At 8:10, a full twenty minutes after the drinks, we received our food. Our server again apologized and said the "kitchen had gotten backed up" but that did not seem to slow the service to the others around us. The menu was very limited, so we ordered two cheeseburgers and my son ordered wings. The burgers were okay; nothing special and I could not taste the pepper jack cheese on my burger. My son, 12, eats anything...and I mean anything. However, he could only eat four of his eight wings because they were a touch too tough and over-sauced. He got 8 wings for $10.95 with no side...clearly a disappointment. When we were finally finished, we spoke with the manager at the hostess station. I explained our disappointment, he apologized several times and said there was nothing he could do for this experience, just the next one and I assured him there would be no "next one". As a former restaurant server and manager, I can honestly say that I will never again visit Game Seven Grill.
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