We just moved here on SAT. I am so far extremely disappointed with management and the so call luxury rentals.
The apartment floors are so dirty that it made all of our feet black. We took my 2 year old son wipes and wipe the floor with it and we did believe how dirty the wooden floor is. My son and 1 were coughing from most likely inhaling dust, that we decided to get our sleeping bags and left to our old rental to spend the night. We didn't even unpack and just left everything there.
If this is what mark taylor calls luxury, then what a shame! I understand that these rentals are newly built and construction is near by and that might have lead to more dust. BUT there should be no excuse for this (I wonder if MARK TAYLOR EXPECT ME TO SPEND 1/2 a day CLEANING THIS EXTREMELY DIRTY WOODEN FLOOR). I should at least get a clean rental to move in.
Also the girls upfront are very unprofessional. They need to do a better job explaining in details what MARK Taylor is offering (almost seems like they are driven by commission and they don't really care for customer service). Also, It was very sad to hear things like third party/it has nothing to do with MARK TAYLOR. At the end of the day, you are selling me a brand, not the third party.
Except from the negatives above, San Sonoma is a beautiful place, location is great, very close to many restaurants, shops. Inside of the appartment had a beautiful layout, kitchen and bathroom are extremely nice...
Thank you