I'm really torn about the number of stars to give this pub so I guess I'll just tell you the good and bad stuff and you can decide what's important to you.
First, the good:
The food is really tasty. This place has the biggest chicken wings I've ever seen but go on wing night as they're pricey. It's also not a place that you go for health food. I don't think that they even do vegetables, but they are good with the meat and the fryer.
The not so good:
The service is inconsistent, but usually pretty awful. Staff does not know the menu, don't seem to be motivated to check on you that often, and aren't all that pleasant. Except for Vanessa. If you manage to sit in her section you will have a great experience, so tip her well.
Oh, be careful of surprises. When I order a side of gravy I expect it to be a few bucks. Not $4. I get that they are trying to increase margin but for that amount I'd rather order another beer and dip my fries in that.
Bottom line - could be great. Not there yet.