(4) Stars based on fast courteous service, cleanliness, and overall experience but lost one for quality control. Today was the first time I've been served chicken that could not be described as moist but it did still have the great flavor. Meat was served on an improved bun which could brioche but that's a guess, regardless it's an improvement over the standard white bread synonymous with BBQ. The soft serve machine was out of service which was a disappointment but neutral to the star rating as I saved a few hundred calories and was issued a rain check.