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  • This store is the worst. It's always a mess. I find myself picking merchandise off the floor just to wheel my shopping cart thru the aisles. Forget asking for help. The staff does not have a clue where anything is. You are on your own. For a clueless staff, you can count on consistency, always rude and unprofessional. When I have to shop there I try to go during weekday mornings. I want to pay for my items and get the heck out of there. Instead I get to listen to the granny clerks whining to each other about how their hours were cut and how entitled certain clerks are. That is not my concern and I don't want to hear about it. I try to do my shopping on line but there are times I have to shop there. They are pretty much the only game in town when t comes to sewing items. Calico Corners is a much better option for decorator fabrics. Unfortunately you pay much more, but the staff is a bit more knowledgable and friendly. I would suck up the extra expense, but it is so inconvenient for me to drive to that side of town unless I have a big project in the works. I majored in home economics, clothing and textiles. For the most part, the fabrics Joann sells is trash. If I need quality textiles, I bundle my projects and when I can not stand it any longer, I make a trip to L.A. and shop the garment district or the nicer, independently owned retailers. Another example of Hendertucky at it's retail finest. Grateful I'm not a resident.
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