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  • Disappointed to have to lower my rating. Had to stop our service for a few months as I lost my job. Once I regained employment, I contacted Nathan to restart our service. Communication was difficult (no response to multiple emails/texts), but eventually was able to get someone out for service. They as usual did a great job, and I was ready to restart our monthly service. The following month(April 2017), I got a txt from Nathan saying their rates had gone up substantially in the last 4 months. (over 50%) No real explanation as to why. I said that this was too much for us and to cancel our service. Got a one word response back, no effort to retain me as a customer and still no explanation as to why the rates had gone up so much. I guess he didn't need our business, so now I will have to find another company to do our lawn. Which stinks, because they really always did a fantastic job on our yard.
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