Let me do you all a big favour so you won't go through the HORRIFIC experiences we have had with this GOD FORSAKEN excuse of a company.
They will sell you appliances and tell you how great their service is. Forget about it, their service is horrible.
If something goes wrong with your appliance they will NOT stand behind it.
In fact they will make your life one living hell as they have done to my wife and I.
They delivered me a wall oven that was not working from day one. We called and they said they would send someone over. Four weeks later after dozens of calls and them hanging up on us for merely asking for a replacement. They gave us the OLD RUN AROUND and they are so good at that. They will do everything and anything to stick it to you. In fact they go out of their way to stick it to you.
We were without an oven for 2 months !!!!!
They would not stand behind their product. It was not until Jenn Air from head office in Michigan stepped in and ordered them to replace our oven immediately.
OHHH it gets worse!!!!!
They were so vengeful that on delivery day they delivered it and then proclaimed that the existing oven was not placed outside the door. So they took the new oven back and refused delivery. They refused to come in the house to take the oven away and replace it. So they left without delivering the exchange oven that was given to then by Jenn Air in the USA.
They are such a vengeful disgusting company. They will make you life a living HELL
This company is a NIGHTMARE
I am doing you all a favour.
I have no vested interest but to warn you all and tell you the TRUTH about this disgusting company
Peter Fracassi