Our poor dog, Duke, started forming a huge lump on his side in February. We started by taking him to Banfield- don't go there! The vet there told us that his condition was a "medical mystery". Great, thanks. We took him to a different Banfield clinic, which didn't give us any better answers.
Finally, I decided to look on Yelp for reviews of vets and find the best one. I read Dustin F's review of Dr. Ryan and decided to try her. That turned out to be a great decision. Dr. Ryan was able to quickly diagnose him (bone cancer :-( ...) and give us some medicine to take away his pain. She also consulted with other vets and a cancer specialist, to be sure she was correct.
Our dog lived much longer than he was predicted to. He had to be put to sleep at the end of July. Dr. Ryan was always there for us, though. We called her every day the last week of his life. She always worked to fit us in to her busy schedule (she is popular!) and made sure we understood everything about Duke's condition. The last night he was with us, we paged Dr. Ryan and she called us back within an hour on her day off! She truly is an excellent vet and cares so much about the animals she treats.