This place is so great if you love loose teas. They are what Teavana should be. I when in for the first time to get a corporate gift and the staff was very helpful in helping me find the right teas to get. As I kept looking I couldn't help getting a cup to go. I got just their basic black tea (sorry don't remember the exact name) it was very good, not to harsh or bitter as I sometimes get from loose teas. She also showed me many more that I will definitely go back to try such as Green Tea Chai and their Earl Grey with Blueflower instead of lavender. She also informed me that as of Feb. 15th 2016 they will be serving pastries to go with their awesome tea. Did I mention the reasonable pricing!? Most of the teas are around $2.50-3 an ounce. I think I find a new place to get my hot beverage fix from now on, Starbucks who!?