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  • This is my first review ever and I couldn't be more compelled to write one to spare anybody who is thinking of trying this place. Two girlfriends and I tried this place this past Saturday and not only was it the WORST FOOD ever it was also the WORST SERVICE. We ordered a bottle of wine and the pretzel for an appetizer then after 20min we were told our pretzel was given to someone else and that was the last one so they would like to substitute it for free. Then we ordered our main courses. I ordered the Ribbon Pasta with shrimp on the side and my friends ordered the steak salad. When our food arrived my friend's were brought JUST steaks, but since my pasta arrived at the same time my friends said they would just suck it up and eat the steaks. One bit of my Ribbon Pasta and I wanted to vomit! I had my friend try it to confirm and she completely agreed. Since my friends didn't even want actual steaks we decided it would be best to send it all back. The waiter that came over (Mike) was so amazing. He said No problem and would bring me something else off the menu and my friends what they actually ordered. 5min later the food runner came over and told me that "since nothing was actually wrong with your food we are going to have to charge you for both meals". I was in complete shock and immediately asked for the manager. 5min later she then comes back and told me "the manager does not want to come out and fight with me out here" when I responded with "nobody wants to fight I just want to address the issue so he needs to come out here and chat with me" 2min later she comes out and says "he will not come out and talk to you cause he does not want to fight". Proceeded to tell her I am going to make sure I write a review on yelp and he needs to chat with me now. After that the Manager/Owner came to our table and tried to tell me that he never told the food runner to say those things to me. LIAR! Why would she say it twice. After explaining to him the issues he did nothing to really solve them. He just said he wouldn't charge us for the pretzel we never got! Really?!? I then told him I am not paying for food that we didn't even eat! He then left and sent our original waiter over with our check... They charged us for the French Fries appetizer and the bottle of wine. We quickly reminded him we didn't even want the french fries and that they were comping them because they gave the pretzel we did order to someone else. So my friends and I paid for our wine. Since we split the check three ways the total was $11.27 and we all left a $2 tip. So the total that should have been charged would be $13.27... guess what I looked at my bank statement today and they charged me $27.27!!!!! OMG I am going back there today and demanding they fix this error!!
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