I was afraid of what I was in store for after reading the reviews. Honestly it was not that bad. Very nice and friendly flight attendants, the plane wasn't beautiful but you get what you pay for. As long as you read before you buy a ticket it's fine. Read the fine print etc. Yes you have to pay for bags, no snack ain't free. It is what it is. They got us there and back home safe and also got us to Chicago early. You can also bring a good size carry on bag with you for free. Bring your own snacks if you don't want to buy them on the plane.