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  • Being a sushi broker fan at the Scottsdale location I was really excited that one opened in Gilbert 2 miles from home. My experience with Sushi brokers was prompt service with high quality sushi. The New Gilbert store was definitely not prompt and I even had to go to the counter to get glasses , silverware , and check on my food orders . We are talking about 1 hr 45 min total time for dinner. I consider myself a sushi purest and Gilbert is missing that. I don't typically order rolls. At SB unique things like toro and uni on the menu, this all looked great . So I ordered both along with hamachi and maguro. Apart from the very slow service, the Uni was fresh and creamy - very good. Then Wow, did the the sushi chefs even go to school for their craft ? The maguro had parts of a fin left in it, ok stuff happens . But that's not all, then the Toro at $16 for nigiri at first looked great, but what I received in my order had cartilage within which was a huge disappointment. Note that when you pay for toro one would expect pure culinary delight. How cartilage was even in toro grade sushi is beyond comprehension . The hamachi I got at $6 each should be perfect, however , one piece had what looked like a tumor on it. I showed the manager Eric the unpleasant looking sushi and his first response was asking what was wrong with it? Really? Does management even know that sushi is not only food but art? After my griping they did reduce my $190 bill , which was not my point or goal. But the experience compelled me to write a review . So if you expect high end sushi this is not the place. You will pay high end prices though. Maybe if they work out their kinks I'll come back, but for right now I'll go elsewhere.
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