| rev:text
| - I have been in search of 3 things in this town.
1. Good Service
2. Better tasting food then my friends or I can cook at home.
3. And a final bill that is in line with the entire experience.
Well after my visit to Twin Peaks on Eastern I can easily say I'm still searching! Let me first say that this review is a little late because I just haven't found the time to sit down and really let this place have a full JT review. I would say we visited this," Health Department Disaster Waiting to Happen" place in early March 2014. If I remember right it was a Sunday.
We arrived at what looked like a packed parking lot but for whatever reason none of the cars belonged to the people in Twin Peaks itself. In fact the place was kind of empty, save for the 6 or 7 tables filled with Sun Cities finest.
At the door we were greeted by a great looking girl who had a nice smile. She quickly asked us where we would prefer to sit and guided us to the outdoor area. Being that it was March we were taking a gamble that the weather would be acceptable to sit in. But after seeing a few other groups outside we figured we would be OK.
The Service
After sitting down we began to take the place in as it was our first time at the nationwide chain. The bar was centrally located and looked like it was getting ready for the lunch rush. The girls were making their rounds to the folks at the tables in teams. And in general the place looked clean and nice. We sat around for a good 7 to 8 minutes before one of the teams of girls asked if we had been helped. We said no and she asked if she could get our drink order. I ordered a Miler Lite in the "Man size". Another 8 to 9 minutes later we watched as multiple girls walked by my beer on the end of the bar without grabbing it and bringing it over. A full 20 minutes later our waitress Candice made her way to us. She was visibly out of sorts over something and told us it was "kitchen drama" . I asked if she could find out where my beer was and then we would order. She made a face like the beer order was news to her and she quickly went looking for it. Once she came back we ordered. I ordered the chicken fingers and my girlfriend ordered the chicken sandwich.
Now that our order was in we returned to looking at the chaos that was happening in the restaurant. We observed the girls talking in groups for minutes while customers raised their hands to get their attention. It was comical to observe how the girls would walk by a table and completely ignore the people who were trying to get their attention. We noticed that the table next to us finally receiving their food only to have just about half the order taken back. We later learned that all the food was either cooked wrong or completely not what they ordered. We laughed together as we made fun of this awful place. I could have sworn that we were on a hidden camera show where the experiment was to see how we would react to super slow / terrible service. The manager, if you could call him that, was completely glamored by the cute girls. He was walking around in a daze. It was clear the girls run this place from start to finish. However, it was all fun and games until our food arrived and things got real.
The Food
A good hour into our experience the food arrived. I looked over to the table that was still waiting for its order and said, "I hope this was worth the wait" they laughed and we started eating.
My chicken fingers looked horrible. They were white and looked to be uncooked. I dipped the first one in the sauce and took a bite. Just then my girlfriend asked me,"What's this?" as she pointed to the thumb of a rubber glove! I spit out what food was in my month and said, "Don't eat that!" At this time our neighbors, at the table where the food was all wrong, started to flag over the incompetent manager. We motioned over to them that after they were done we wanted to talk with him. They decided that our problem was more important so they let us have him first. He and our out of touch waitress came over to our table. Both of them just looked in disbelief that such a thing could happen. I quickly figured out that these 2 low intelligent people would never be able to correct what had just happened and that it would be a complete waste of my time to complain to someone who was obviously powerless. Therefore, I looked the dimwit in the face and said we were done, and that we were leaving and never coming back. He just stood there and drooled on himself. Candice had a similar look on her face and confessed that she couldn't work there anymore as she gave my girlfriend an awkward hug.
The Bill
Well needless the say... this one was on the house!
After sharing our experience with just about everyone with ears we knew, it became clear that this chain was known for bad food, and bad service. Our friends in Phoenix and Orlando said this place was awful!!
I can only hope this review stops enough people from going here and they are forced to close.!!
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