It is no wonder this place has bad reviews for customer service. Called ahead of time to make reservations for 5 - 3 adults and 2 babies which they accepted. As we arrived , we were told that they do not accept reservations ?? And also do not allow strollers. Why accept and confirm a reservation if you do not allow either? Then they advised us to leave both strollers at the front unattended. They attempted to allow one stroller by the table but then a lady that works there pushed the stroller all the way to the bar and looked upset. She said "we are in the middle of service right now " as if a baby is so cumbersome to bring. Definitely felt unwelcome the moment we stepped in. The demeanour of all staff members was very unpleasant. We ended up leaving as they were clearly not family friendly.