My son decided he wanted IHOP after his cross country meet. We were seated our drinks came in a reasonable amount of time. While we waited to place our order the Mgr and a server sat in the corner of the restaurant ignoring the phone ringing continuously. We place our order and waited we sat near the kitchen so we heard April the cook calling Ana several times to bring our food out, finally I had to get up and ask Ana to get our food for us by then the cook came out of the kitchen to bring the food to us herself. April the cook is the ONLY redeemable thing about IHOP.