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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-03-27 00:00:00 (xsd:dateTime)
itemReviewed	Tide Dry Cleaners Scottsdale
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	10 (xsd:int)
rev:text	This place is no good.... About a month after they opened I decided to give them a try. My first visit I dropped off a dress that had some beading around the top, a couple of my husbands shirts and a pea coat...all were to be cleaned and the shirts pressed. I asked the woman who took my order if the beading around the collar of the dress was going to be an issue or if I had to sign something and she said no and took all the clothes and put them in a laundry bag. A couple of days later I took in some dress pants to have the zipper replaced. They told me it would be about a week before I got the pants back, which was fine with me and I figured I could just pick up everything at once. Two days later I received a call from the manager (he left me a voicemail) stating that he did not clean my dress but there seemed to be something wrong with it and he just wanted to make sure that I knew that he had not done anything to it. At that point I knew that they had ruined my dress so I went in the next day to pick up my first order and see what happened to the dress. When I gave the man behind the counter my ticket he retrieved my order and I was waiting for him to say something about the dress....as the manager stated on the phone "they didn't do anything to it but there was something wrong with the dress" but all he did was continue to ring me up. I started to tell the man that I had received a call from the manager about the dress as he handed me the receipt and of course they charged me for cleaning the dress....this really pissed me off. The man stated that he is the GM of both Tide Dry Cleaning locations and that he had made the call.....OK....then shouldn't you have some special knowledge about my dress and why are you charging me for cleaning it if you didn't clean it??? I took the bag off the dress to look at it and the beading around the collar was completely messed up. Instead of just taking responsibility for accidently messing up the dress and dealing with the situation from there the "GM" begin to accuse me of bringing the dress in with the collar messed up. I could not believe it and just wanted to get out of there. About 30 minutes later I received a call from the GM saying that he had called customer service of the store where I had bought the dress and that they told him that I could return the dress to the store for a full refund. Geez, thanks! I can't wait to look like a loser trying to return a messed up dress to a store for a full refund!!! Well, at least it was clean.....or was it? About 2 weeks later I went in to pick up my dress pants and to my surprise the pants had been hemmed (didn't request that service but had to pay for it) and the zipper on my black dress pant was replaced with the kind of big silver zipper that you would find on a cheap sleeping bag....big, cheap, and ugly! I took them straight to an alteration place down the street (AZ Alterations, see my yelp) and had the zipper replaced again. I gave this place two stars because it was clean and modern and the shirts they cleaned for my husband came out fine but I'll definitely be taking my business elsewhere.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nadona

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