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  • The kids and I like Church's Chicken but this location isn't great. It's inside Arizona Mills Mall food court so not as easy to access for take out. I was purchasing dinner for 4 adults and 2 children. I was unable to order what I wanted. There was no way to specify what type of fried chicken I received, even by paying a premium. We wanted 12 biscuits and were told even though they had 12 biscuits prepared that we couldn't have them all because they are required to have 4 on display at all times. When I was there the food court was pretty empty and no one bought food from Church's other than us in the entirety of our stay. Yet we were told we would have to wait 8 minutes or so to get more than 8 biscuits. Thought that was crazy and only took the 8. There were two female employees working at this time. One was extremely nice and trying to have accommodating customer service. The other was downright nasty and rude. When I tried to get her name from her name tag she hid it and went in the back. I asked the nice gal for her name. Unfortunately I waited to long to write this review and now can't remember which is which. One of the employees was Lizbeth and one was Kayla. Hopefully it is clear to the management which is which.
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