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| - So disappointed after reading a lot of Yelp reviews raving about the BBQ here. When I read about beef ribs using words like Flintstone and dinosaur, or brontosaurus, it gets my attention. So, where to go on my next trip to Scottsdale? Easy choice.
Tuesday night, just after 7 pm. The main dining rush is over and folks are just starting to empty their tables. I got a menu and an IPA promptly, and tried the chicken wings. They were fall off the bone tender, but sometimes that's too far gone. Some were overcooked or held at higher temps too long where they got dried out.
No worries, I've got a cold beer and I'm moving on to the beef ribs. Simple. 3 bones and slaw. No mas. What I got was disappointing to say the least. Two ribs had virtually no meat at all. What meat they had was burned, dry and shriveled back from the bone into a dry black ball at the base. Not appetizing or good BBQ.
My server was great and offered to replace them. Soon the manager arrives to say no can do. Those pathetic bones must have been the very last they had, but the kitchen still sent them out. Want anything else? Nope. He took the ribs off the bill which was fine. They handled the problem appropriately, so no complaints there.
I can't remember when I've had to complain about a meal, and I really don't want to be quality control for the kitchen and have to ask for changes or send something back. In the age of social media, who sends out food like this out of the kitchen? 2 stars for servers efforts and manager adjusting the bill but that's it.
Unfortunate but I don't think I'll be back. This could have been the kind of place I can like.
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