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  • BED BUGS! One star is actually too complimenting to them. I woke up to a bed bug scurrying past my head near my pillow. When we let management know they became rude and had the nerve to accuse us of bringing them. The tv remote did not work, the lock on the door did not work and my boyfriend had to literally climb I through the window to open the door for me just to get into our own room, the phone did not work and the fridge and freezer lights were out. We complained about none of this but the one thing we did complain about (the bed bugs) they treated us like foul, filthy people. Initially they told us we couldn't switch rooms nor get a refund. Then after I yelled and screamed at them they said we could get a refund but seeing as how we paid with a card, that would take 3-5 business and we needed the money now in order to afford to pay for another hotel, a refund wouldn't have done us any good. So then they agreed to switch our room. Throughout the rest of our time there, they continued to talk shit about us in their mixed curry Indian language. Yes, I understand that you get what you pay for, but I did NOT pay for bed bugs. If I wanted to sleep with bugs, I would've taken my ass camping! Sleep in your car before you sleep at this hotel.
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