Seriously, what is it with places like this? Is it REALLY that hard for the workers to use basic manners such as "please" and "thank you". Even the head manager cannot display proper manners and conduct herself in a professional manner. PLEASE do yourself a favor and walk a block to ANY other food place. There are plenty of options downtown for good and cheap food, there's no reason to waste your money here - you're just encouraging this kind of behavior.