| rev:text
| - What a strange experience. I went in to buy a single slice of pizza at 7pm. The place looked closed, but the "OPEN" sign was lit and I wanted to support the local downtown Chandler shop. (I had been here two years ago and had a total disaster of an experience. I knew the place had to have new owners by now.)
I stopped in, ordered my slice with pineapple for $2.49 and got a can of Diet Coke.
"$4.24." says the nice lady behind the counter. So, I gave her my credit card. The bill I signed said $4.94. I thought I might have heard her wrong at the beginning, so as she heated my pizza in the microwave, I asked a man, presumably her husband, what the story was.
As I suspected, they charged me extra for charging such a small purchase. No problem, but I would have preferred to have been made aware before I used the card.
So, while I wait, I pop open my Diet Coke and it had no flavor. (We have this same problem at the office. You buy a bunch of diet soda from Sam's Club and by the time you drink it, it is like bad club soda.) So, at first I thought to myself, I don't want to bother this guy, but then I thought to myself, "These people work damn hard, they are trying to start a business. They would want to know that there soda is bad."
So, I said to the man, "I think the soda has expired. It has no taste." I didn't ask for a refund and I was going to let it slide. I just needed something to wash down the pizza.
Well, this really pissed the guy off, so he turns to the woman warming my pizza and says, "Put a hold on that order!" He pulls out five bucks out of the register, hands it to me, and non-verbally indicated that I should get out of his restaurant.
Now, I was willing to put up with:
- expired, flavorless soda
- microwave pizza
- a 20% surcharge on my bill without my knowledge.
and this guy kicks me out of his restaurant!
I try so hard to be pro-small-business, pro-local-guy, but this was like a Twilight Zone episode.
Ironically, when I went here two years ago, I had an equally strange encounter.
Now, it is possible that the immigrant owners did not understand that I was just trying to clarify the credit card issue for future reference and my complaint about the soda was just to warn him and help any future customers. But, I was in a bit of a hurry already and I didn't want to dig any deeper.
Honestly, I feel bad for the couple. I'm sure they are working hard, but maybe they aren't made for the pizza business. I hope it works out because frankly I'd like to see them succeed and having a pizza place in Downtown Chandler makes a ton of sense.
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