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  • BEWARE this Rosati's has changed ownership and you should avoid it. We placed a phone order for delivery at 6:50 and were told it would be 45 minutes. One hour and 15 minutes later we called back and they had lost the address. It wasn't clear if they had made the pizzas and they were sitting around or if they just lost the whole order. In any case, they said they'd send them right out. We live 7 minutes away. 35 minutes later we called again and got more confusing answers about who was the manager and where our order was. We asked for a refund and told them we still wanted our pizza. Their response was that we would have to pay if we wanted the pizza, so we told them to just issue a refund and keep the pizzas. They said OK. We then called and placed an order with another nearby pizza place. During the call, the doorbell rang with Rosati's delivery person. Based on what we were told on the phone, we turned him away. He explained that they were under new management and had been messing things up all over the place. He left with the pizzas. What a fiasco. Maybe if they stay in business long enough to figure out how to handle a simple pizza order it will be good again. We'll never know, as we're never going to be their customers again.
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