Let me start by saying I am a die hard Rubios fan. It's been my favorite for years. I was excited to move closer to one after living hours away from the chain. And this location has been nothing but constant disappointment. ALL the front of house boys I have interacted with are terrible; super slow and EXTREMELY lacking customer service. I was the shift manager of a restaurant for 2 years and would be ashamed if my staff ever presented themselves like they did. And the WORST part about this Rubios (it's so small but so annoying) is the tea machines are ALWAYS mislabeled. You never know what you're getting. Needless to say, I will drive the extra mileage to a different Rubios so I don't have to go to this one. The food is always presentable though, minus getting stale chips half the time.