I never write yelp reviews and personally I don't believe in them. However, my experience with Pita Jungle Downtown Phoenix has continuously gone downhill. As a vegetarian, it's extremely difficult to find restaurants catered to our food preferences. About a month ago I ordered the macro platter and Greek salad for pickup. When I came home the salad looked disgusting. There was a massive red onion with onion skin on it and a brown lettuce stem the size of 6-8." Basically, the salad looked liked the pantry chef/garde manger chef threw it together in a dark closet. I called the restaurant immediately and spoke with the manager, he informed me he would credit my bill in full. I still haven't received the credit and have called since the incident and was informed I would receive the credit and it was just delayed because of the holidays. Still waiting. Tonight, with great hesitation I ordered dinner. I ordered a falafel pita, sauteed broccoli, potatoes, side of tahini, side of pickles and a side of Tzatziki. My bf picked up the food tonight and upon receiving the order I noticed I didn't receive the side of pickels or Tzatziki. The red onions in the falafel pita were absolutely HUGE as well as the MASSIVE broccoli pieces and potatoes. This restaurant continues to go downhill. Their kitchen staff doesn't care about the food or presentation and it shows. I gladly welcome a new vegetarian restaurant to come into the area to take over this poorly managed restaurant.