This past week I've called around five different stores to make my go-to place for guns and ammo. I narrowed it down to two and I chose Freedom Firearms; here's why:
First: they always answered the phone. Not only did they answer the phone, they answered all my questions too. I understand how annoying it can be to cater to the in-store customer as well as trying to please the over-the-phone customer but they managed it very well. Herb went the extra mile in providing me the information I wanted and offered any advice to secure my potential purchase.
Second: when I visited their super clean and open concept store, I was greeted professionally. Eddie quickly came to me and it wasn't long before I made my purchase. He gave me options and answered all my questions without being pretentious.
Third: Shannon added his two cents about stuff and made me feel secure about choosing this store as my store.
Fourth: Kyle finished the transaction with easy-to-file paperwork and answered any questions I had since it's been a while since my last firearm purchase.
Freedom Firearms is clean, easy to navigate through and what I liked most was the participation of the employees. They all played the vital part necessary to keep customers coming back. The only employee I didn't meet was the nice lady over the phone but I'm quite sure she busy taking care of business in the back.
I highly recommend this store if you're really serious about purchasing a firearm. Thank you once again as I will be back very soon.