I feel badly that I previously referred to ABP as my personal hell.
I've worked in the same building as this ABP location for over 10 years, and I rarely eat here, despite it being incredibly convenient. I still think many items are rather overpriced and it CAN get chaotic at times. However, I have to say that the employees at this location are all friendly and do a wonderful job of keeping things orderly. Also, I am starting to discover a few menu items that are really good.
My new favorite is the Chicken, Chickpea and Tomato salad, which is a perfect portioned small salad that is only 200 calories.