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| - I I called Southwest Medical Associates on a referral from my sister. I inquired about setting an appointment as a new patient and paying cash, I told them that I was just looking for a regular annual and pap, and would like a pregnancy test done as well because I suspected I was pregnant and this would be my first child and I was very scared. The first lady I spoke to was very kind, she quoted me a reasonable cash price and said she would call around to see if they could fit me in earlier than December 5th and that somebody would call me right back. She even congratulated me on my new possible pregnancy. The next time I received a call back was 2.5 days later, I had been very nervous and scared the whole time waiting for them to contact me, since I was looking to see a doctor very soon. The woman that called me to set the appointment seemed surprised when I told her that I was looking for just an annual exam and pap, but I wanted to get a blood test to be sure I was pregnant and I understood that if I was, I would have to set up a separate appointment at another time for OBGYN visit I was just looking to see a gynecologist for an annual at this time. She seemed nervous and said she would have to have somebody call me back to verify the cash price. I received a call five minutes later from a lady that let me know that they could not schedule an appointment with me because since I MIGHT be pregnant , and has a cash patient , if they saw something wrong they would be "obligated" to help me and since I didn't have insurance they weren't even going to take the risk. I asked if I could just please go and pay for a blood test just to verify if I was pregnant, and I was told no, they would not see me. I've never cried so hard so quickly in my life. To have a doctor's office, that are supposed to care about their patients , tell me they would not even risk seeing me just IN CASE I needed a little extra care, when I wasn't even asking for any sort of OBGYN care just gyno, made me absolutely sick. Especially because I had just wasted three days waiting for them to call me with that "special" appointment that they promised me, after congratulating me on my hopefully good news. What bad business, where has the "Care" in Health Care gone. I was so discouraged and back at square one, it seems Health Care in this town is a joke and now I'm terrified about what I'm going to do, reading Yelp reviews for other places I don't see much hope out there.
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