i LoVe this starbucks!!
between the hours of 7 - 9am it can get pretty busy. this just so happen to be between the hours i used to stop by to get my morning fix. no exaggeration, the line would be out the door, and while some may walk out and go to the next coffee shop, the staff behind the counter has an amazing system that gets you in and out within 3 minutes or less. 3 minutes might be a while to wait for coffee, but not when the consistency is always on point, the service wonderful, and considering there are 10 people waiting in front of you.
It eventually got to the point where the barista's knew my order, as well as the 10 regulars orders in front of me and our drinks became a routine for staff. If that's not efficiency and great customer service, i don't know what is. =)