Came to this place seeking a nice bottle of wine..we were torn between 2 choices hence we asked the waitress for options and based on what she said we decided to go with her choice.
When the wine was opened, we took a sip and did not like it. We asked her if we could change the wine and be charged for one glass since we technically did drink and they could serve the rest by the glass & make more $ out of it.
She refused. And then she has the nerve to talk about the weather?! Wow!
The issue wasn't about the bottle being $35 but more around principle which she failed to grasp..epically!
We paid and left more than half the bottle on the table.
When it comes to customer service, if it were me, I would've made sure of the fact that the people that would've been "under my care" would have at the very least been provided with options to, bare minimum, be met half way.
Oh well..that's me.
Ain't going back ever...that's for sure!