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  • Brought my car in one day due to overheating. They looked at my car and decided it was the thermostats, so I had it replaced for $125. Within a day or 2 the car is overheating again. I bring it back, and they say the fuse which runs a fan in my engine was loose, so that should fix the issue. Day or 2 later my car overheats again, this time I have to have it towed back. They say my radiator is low on water, and they have no idea what is wrong and tell me to drive it and check the water every 2 days. That night my car starts overheating again really bad. I open the hood and discover the radiator cap sitting right under the hood of the car exactly where you would put it if you took the cap off. At this point my car won't even start because it's so hot. I'm almost 100% certain they forgot to put the radiator cap back on, and at this point I'm really worried serious damage has been done to my car. I had my car towed, again, but this time to my regular mechanic. I call and visit the guys at Simon's to tell them how I found the car without the radiator cap. They say it probably blew off. I argue how could I not notice it blowing off, their excuse was my engine is only a v4, not a huge v8. They also say if I opened the hood I should have seen water everywhere with the cap off, which I did not. They were very quick to blame me and get defensive, and eventually said it had to be the head gasket because he had noticed white stuff on the engine. If they thought it was that, why didn't they mention it? My regular mechanic checked and found I had a crack in the radiator, which further disproves the theory that the radiator cap blew, because there wouldn't be enough pressure with a crack. Car runs great now. I would never bring my car back here. 3 tries to get it right and couldn't, and probably nearly caused me to seriously damage my engine, then tried to throw every excuse at me to get out of it.
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