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  • FAIL FAIL FAIL FAIL FAIL. OK...is that enough? Really, don't go here. There's serious problems. #1. I called about 2 weeks ago, regarding my Nexus S (yes the 4 - 5 year old one), its got a power port (micro usb), I have to bend the chord for it to charge. When I spoke with them by phone. They said, it requires saudering, and yes we can do it, come early, its about an hours work, and its $50. OK. I took it to them, they thought it was the chord, so $5.00 later we changed the chord. It wasn't. Today I took it back to them for 11am. First they didn't realize it was a sauder job. Thought it was a simple replacement. They didn't even recognize it as a Nexus S. Fail #1. Your in the phone business, I would think you'd know what you were looking at. Next. It was going to take at least 2 hours and would prefer it left over night, WHAT? no..I'm not leaving my phone somewhere, with someone else to have the password. Fail #2. Next, they said the needed part, they didn't have, nor could they say when it would be available. Fail #3. Next: The price wasn't $50, it was $60, although I remarked to them I was quoted as $50, and they acknowledged it. But why say its $60, when you've already $50. Shady Shady Shady. Fail #4. I don't have issues, with pricing, or timeliness, but seriously folks, don't LIE. Don't say its one thing, then it becomes another. If you the tech is wrong, bite the bullet. Just saying. Don't bother, don't waste your time. Regards.
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