I am so disappointed in this location!!! I had high hopes for them too. I've never used papa murphys before and I decided to try for our family. We bought two pizzas and everything was really good. We were impressed and talked about using them at least once a week to feed our family.
However, the second time we bought pizzas from there, we put the cheese in for 10 minutes. I took it out and the pizza was completely stuck to the plate they give you to cook them on. I was so confused because this didn't happen last time! I called the store and they were no help at all. The manager just sat silent on the phone when I told her what happened. I told her how the other pizza didn't come out that way. She really didn't care. She seriously was the rudest person even saying that we must have not followed the directions and it's not her fault we can't read the directions. I was so awestruck from the response. When I was a teenager I worked at a pizza place and I know it only cost restaurants $1.50 to make a pizza. I'm not saying I should have gotten a free pizza, but saying it's our fault and hanging up on me is not good for business. The sad thing is, I just told my sister to use this place for a quick meal and I had to go back and tell her to never use it. I also will never go back and I had to take myself off the text they send me. Truly sad. We really thought it would be a helpful place to buy a quick dinner.
I really hope no one encounters this manager. They need to start hiring respectful managers that actually care about their customers. Truly disappointed.